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Frequently Asked Questions

General Hotel Information

What time is check-in?

Check in is any time after 3pm on the day of arrival. We can offer you early check-in from 9:00 am @€30 per room and check-in from 12:00 noon @€ 15 per room. Please note this will be depending on availability on the day of arrival.

 

What time is check-out?

Check out is any time before 12pm on the day of departure. Please note that there is an additional charge of €10.00 per hour after 12pm for late check out which will depend on the availability on the day.

 

Does the hotel offer baggage storage?

Yes, you can leave your luggage at the reception free of charge before check-in or after check-out.

 

Does the hotel offer free WiFi?

Yes, the Hotel offers complimentary WiFi

 

Is there a laundry service available?

Yes, we offer laundry service at an extra charge.

 

What do I do if I accidentally left some items in the hotel?

You can call or email the hotel with information such as the item in questions, stay dates and room your room number so we can check our lost property for the item in question.  If the lost property is found, you can collect the belongs or organise a courier to collect the items.

 

Are pets permitted in the hotel?

No, unfortunately, we don’t allow pets in the hotel, with the exception for guide dogs and service animals.

 

Is the hotel reception desk open 24 hours a day?

Yes, our front desk operates on a 24 hours basis.

 

What is the hotel’s smoking policy?

We are a Non-Smoking property.

 

Is the hotel accessible?

Yes, we have a ramp at the front of the property, elevators and accessible rooms if required.

 

Do you sell gift vouchers?

Yes, please contact us to learn more.

 

Do you provide printing facilities for boarding passes?

Yes, this can be done at reception

 

Does the hotel offer currency exchange?

No, but we will be happy to direct you to the nearest facility.

 

Do you supply travel adapters?

Yes, this is subject to availability and must be returned at the end of your stay.

 

Does the hotel have gym or spa facilities on-site?

No, but we will be happy to direct you to the nearest facility.

 

Rooms & Amenities

What room types does the hotel offer?

107 rooms total 67 Standard rooms/40 Superior rooms

12 Small classic Double rooms

21 Classic Double Rooms

25 Classic Double and single rooms (1 double and 1 single bed)

9 Quad rooms

9 Superior Double rooms

25 Superior Double and single rooms (1 double and 1 single bed)

6 Superior Quad rooms

No interconnecting rooms available.

 

Are there wheelchair accessible rooms available?

We have 4 wheelchair accessible rooms available with wide door frames, rails and emergency cord available in the bathroom.

 

Can I get a cot or camp bed in my room? 

Yes, this is available upon request.

 

Are the hotel rooms air-conditioned?

The Hotel has air conditioning available in public areas and Superior rooms

 

Do the bathrooms have a shower or bath?

We have both options available upon request with standard rooms, Superior rooms only have walk in showers available.

 

Does the hotel offer wake-up calls?

Yes, we provide wake-up calls.

 

What amenities are included in the room?

Standard rooms Include Free Wi-Fi, Large bathrooms with bath or shower, Hairdryer, Crisp white duvets, A safe for important items, Work desk area with reading lamp, Multi-channel TV, Tea & coffee making facilities and an Iron & ironing board.

Superior Rooms include Luxurious Respa beds, Nespresso machine, Complimentary Wi-Fi, Google Chrome Cast, Luxury Rituals Toiletries, Power ionic Hairdryer, Large Bathrooms with walk in rainfall shower, Tea Making facilities ,Safe with space for laptop, Steam Iron and Ironing Board and also  USB Sockets.

 

Dining

What dining options are available at the hotel?

We have an onsite restaurant and bar available.

 

Does the hotel offer breakfast?

Yes, we do offer breakfast. It can be included in your booking or if you chose to pay on the day it is €12.00 per person. Breakfast is served 7am-10am Monday – Friday, 8am-11am Saturdays & Sundays.

 

What are the opening times of the restaurant?

Breakfast: Monday to Friday – 7.00am to 10.00 am

Sat/Sun – 8.00am to 11am

Lunch 12pm-5pm

Dinner: 5pm to 9.30pm

 

Does the restaurant cater food for allergies?

Yes, please let us know in advance if possible, or inform your waiter.

 

Does the restaurant offer a dedicated kid’s menu?

Yes, kid’s menus are available.

 

Do you provide room service?

Unfortunately we do not provide room service, however we have a click and collect option available.

 

Is there a reservation for dinner required?

This is not specifically required, but you can email us at fb@belvederehotel.ie or call us on 00353 1 873 7700 to book.

 

Is there any entertainment available in the hotel?

Yes, we have Irish nights available on selected dates. You can make a booking today at –

https://www.belvederehoteldublin.com/belvedere-irish-night/

 

Do you cater for large groups? Can I book a private dining space for a special occasion?

Yes, you can enquire for meal bookings at fb@belvederehotel.ie.

 

Booking & Cancellation

What is iSave and how do I sign up?

When you book with iSave, you get a €10.00 discount for each night you stay with us. Please note to avail of this discount you must be logged into your iSave account. To sign up please visit https://www.belvederehoteldublin.com/book-save/.

 

Can I claim back on the Stay and Spend Tax Credit Scheme?

Yes, Our Hotels are registered for the Stay and Spend Tax Credit Scheme from 1 October 2020 to 30 April 2021. A reminder you can claim up to €125 under this scheme. See www.revenue.ie for details.

 

What is the best way to make a reservation?

The best way to book is through our direct site or by email or phone.

You can contact our reservations department at reservations@belvederehotel.ie or call directly at 00353 1 873 7700.

 

What should I do if I haven’t received a booking confirmation?

If you have not received a confirmation after making a direct booking you can contact us directly at reservations@belvederehotel.ie.

 

What payment methods does the hotel accept?

We accept all major Credit cards, Debit cards, Cash and contactless payments.

 

What is the hotel’s credit/debit card policy?

We accept Mastercard, Visa, American Express, Maestro. All bookings made at the property must be guaranteed by a credit or debit card.

 

What age are children for the purpose of hotel packages?

12 and under.

 

How do I make a group or multiple room booking?

For group bookings contact our groups department at groups@belvederehotel.ie

 

Are there any age restrictions when booking a hotel room?

One guest must be 18 or older to guarantee the booking.

 

Can I show up at the hotel without a booking?

Yes, however we cannot guarantee a room as it will depend on the availability on the day

 

Can I extend my stay?

Yes, please note this will depend on availability on the day

 

How can I amend or cancel my booking?

If the booking is made directly at the property you can contact us directly. If a booking is made through a 3rd party booking agent, you must contact them directly.

 

What is the cancellation policy?

The cancellation varies depending on the booking you have made. Before booking please read the terms and conditions of the cancellation policy you have chosen. Most of our bookings can be cancelled up to 24 hours prior to the arrival date. If you chose the advance purchase option, the booking will not be refunded per terms and conditions.

 

What does the “no-show” policy entail?

If you do not successfully cancel your booking, the booking will go through as a no-show and you will be charged the first night. If your booking is advance purchase, the total amount will be non-refundable.

 

How can I cancel my reservation if I booked via a third-party website?

You must contact the third-party website directly or visit “manage my booking” on their website as it will give you the option to cancel.

 

Location & Parking

Where exactly is the hotel located in Dublin city centre?

We are located on Great Denmark Street which is a less than a 2-minute walk from O’ Connell Street (main shopping district) beside the garden of Remembrance

 

How far is the hotel from Dublin Airport?

We are a 25 – 35-minute drive from Dublin Airport

The airport bus stops on O’Connell Street which is a 2 minute walk away from the hotel.

 

Are there any shopping areas nearby?

Yes, we are based less then 2 minutes away from O Connell street which is one of the major shopping districts in Dublin.

 

How close are public transport links to the hotel?

Dublin city centre location – easy access to public transport on O’Connell Street such as bus and Luas (Tram system). We are also a 10-minute walk from Connelly Station.

 

What is there to see and do around the hotel? 

We are located in the heart of Dublin city centre, only a short walk to the Gate theatre, the Garden of Remembrance, Croke Park and O’Connell Street. The Belvedere Hotel is surrounded by Ireland’s most historic buildings and most famous shopping streets!

 

Is there a car rental station near the hotel?

Yes, Sixt car higher is a 10 minute walk from our hotel. You can visit their website at –

https://www.sixt.ie/car-rental/ireland/dublin/dublin-city-centre?xaid=7536&c1=ie&c2=dublin&c3=dublin-city-centre&fir=1&y_source=1_MTEzNjk3MjUtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl

 

Is parking available at the hotel?

We do not have our own car park at the property. We recommend Q-Park the Spire. We give a discounted rate of €19.00 for 24 hours if you get your ticket validated at reception. Please note that this offer is only available if you do not book in advance.

 

Did We Answer Your Query?

We hope we have answered your question but if not please call us on +353 1 873 7700 or email info@belvederehotel.ie and our helpful team will assist you.

LESS INFORMATION 

The Belvedere Hotel is currently open to essential travel only in accordance with government guidelines.

 

Reasonable evidence confirming the stay is for essential travel must be provided on arrival, otherwise your booking will be cancelled.

 

Please contact our hotel team to discuss your requirements by calling +353 1 873 7700 or email info@belvederehotel.ie